Simply click on your favorable destination and plan your travel with us.
In our destination partnership plan we are selecting only one inbound tour operator to become our exclusive local partner and working with them. There is no cost involves from our partner end. We will be taking care of all the investment in domain name registration, web-hosting, dynamic website, marketing and support under our brand name. Our partner will be taking care to provide all services to customer and maintain the website with all services, information and prices.
Only inbound tour operators or travel agents
Apply now at our Partnership Portal
For any questions, please send us email at partnership@exploringtourism.com
In our Media Sponsorship plan, we are inviting travel & tourism-related businesses, government organizations, airlines, hotels, resorts & related businesses. Media sponsors can promote their brand within our network. We will display the brand logo & banners on our 125+ websites. The media will be displayed on every page of each website and link back to your website without any rotation.
Any travel and tourism related business (except tour operator and travel agents).
or more information please send us your request at media@exploringtourism.com
Company’s Privacy Commitment Overview
About this Policy
MVM Infotech Private Limited (hereinafter referred to as “We/Our/Company”) is a company incorporated and registered under the Companies Act, 2013 having CIN U72900UR2021PTC013425 and having its registered office at B-214 Tower B, the Forest Residency, Dehradun, Uttarakhand, India.
The Company provides an online service through its website i.e. www.exploringtourism.com and its affiliated websites (hereinafter referred to as “Platform”) which provides information regarding custom tour and travel packages to tourists in various countries through destination partners (hereinafter referred to as “Services”). For the purposes of this Privacy Policy, “You”, “Your” or “User” shall mean the Platform visitor(s), tourist(s) and destination partner(s) who are accessing or registering or using the Platform.
Company is committed in protecting the privacy of its Users. The Company strives to provide a safe, secure User experience through protecting the personally identifiable information (hereinafter referred to as “PII”) that resides with the Company. Keeping Your PII secure and preventing any misuse thereof, is therefore a top priority of the Company. The Company is strongly committed to protecting Your privacy and has taken all necessary and reasonable measures to protect the confidentiality of any information including PII shared by You.
As used in this Policy, PII includes but not limited Users’ name, email address, mobile number, nationality, passport number, financial information like bank account details, credit card number, debit card number, password (s), and tracking Information such as IP address of Your device and device ID when connected to the Internet. This information may include the URL that You just came from (whether this URL is on the Platform or not), which URL You next go to (whether this URL is on the Platform or not), your computer or device browser information, and other information associated with your interaction with the Platform.
This Privacy Policy explains the Company’s commitment towards managing Your personal information and sets out how and when PII is collected, used, shared, and secured as well as Your choices regarding use, access, and correction of Your personal information.
This Privacy Policy forms part and parcel of the Terms for the use of Platform.
By using this Platform or accepting the Privacy Policy, You agree to the collection, use and transfer of Your data as described in this Privacy Policy.
Scope of this Policy
This Privacy Policy applies to current and former Users of the Platform. By visiting and/or using/downloading the Platform, You are accepting and consenting to the practices described in this Privacy Policy. The statements and procedures mentioned under this Privacy Policy must be read in conjunction with our Terms available at our Platform;
The Privacy Policy is published and shall be construed in accordance with the provisions of Information Technology Act, 2000 and rules made thereunder including the Information Technology (reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 as amended thereof, the Digital Personal Data Protection Act, 2023, the EU General Data Protection Regulation and other applicable law enacted from time to time. There is no requirement of any physical, electronic or digital signature in this Privacy Policy;
This Privacy Policy explains the Company’s policy regarding the collection, use, disclosure and transfer of Your PII by the Company in relation with the use of the Platform including but not limited to delivery of information and content.
You accept this Privacy Policy when You visit the Platform or use any Services, content, features, technologies or functions offered on Company’s Platform;
Applicability of Privacy Policy
This Privacy Policy applies to PII as defined in Clause 1.3 and 1.4 of this Policy and such other information as may be required on need to know basis for the usage of the Services offered by the Company.
This Privacy Policy is intended to govern the use of Services by Company’s Customers (including, without limitation those who use Company’s Services in the course of their trade or business) unless otherwise agreed.
Information We Collect and Retain
Users who use and/or register on the Platform will be requested to provide their PII. The PII is used for efficient service and better User experience for You.
By accessing the Platform, You consent to collection storage, and use of PII provided by You (including any changes thereto as provided).
The Company respects Your privacy and is committed to reasonably protect it in all aspects. We collect the following information when You choose to give it to us. This includes:
While signing up or accessing the Platform, the information of the User is collected including but not limited to:
a. Name
b. Email Address
c. Phone Number
d. Nationality
e. Any other information You may choose to provide us after the registration of Your account and for the purpose of complete creation of Your profile.
The Company may also collect information through Your interaction with and use of the Platform. This information includes, but is not limited to the following:
a. You activity on the Platform
b. Your internet protocol (IP) address and internet service provider (ISP)
c. Your browser type and device ID
d. operating system, date/time stamp, and/or clickstream data
e. Data about pages You access
f. Computer IP Address
g. Geo-location information,
h. Computer and connection information,
i. Referral URL,
j. Ad data, and
k. Any other information.
The Company does not store information of users like password of Your e mail account, however, the password of Your Platform account automatically get saved in the Platform’s server at the time of creation of the Account or registration on the Platform. The Company ensures that Your Platform credentials such as, account password shall not be accessed except when absolutely desired under any legal obligations as specified under Clause 6.7.
Company may also collect anonymous information through Our use of cookies and web beacons. Company may collect and store any information You may provide to us when You use the Services being offered by the Company, including when You add information in a web form, add or update Your account information, or when you otherwise correspond with the Company regarding the Services
In order to help protect You from fraud and misuse of Your personal information, we may collect information about You and Your interactions with the Platform for the Services provided.
How PII is used
Your PII may be used to set up and administer Your account, provide necessary technical support, verify Your identity and send important communication.
We may use Your PII for internal and external research and development purpose and to improve and test the features and functions of the Platform for giving the best options and Services to You. It is clarified that the access of such information may be limited to authorised personnel with a critical reason, such as technical support.
By registering with the Platform and/or by managing Your profile/account on the Platform You have consented the Company to to use Your information in the following ways:
To provide You with our services in accordance with the terms of use of the Platform, which includes
To improve Platform functions, features and services therein efficiently;
To provide technical assistances requiring initial setup, support services or dealing with any suspicious activities from the user accounts.
To detect, investigate and prevent activities that may violate Company’s policies or be illegal.
The Company gathers information about all of its Users visiting the Platform collectively, which includes but is not limited to areas the Users visit most frequently and what services are accessed by them the most. Such data and/or information is used anonymously and in the aggregated form. Such information is analysed and used to create an overall better experience for the use of Platform and the services offered through the Platform.
You however acknowledge and accept that in case of information that may be asked by any Court or government authority, the Company will intimate You of such information being given to the court or government authority only if the Court or government authority permits the Company to do so.
The Company does not sell information about its Users to any person or entity whatsoever. However, during development of its business, the Company may sell or buy companies or assets. In such transactions, Your information may be transferred to such companies or assets.
Sharing and Disclosure of the Information
The Company may share the information provided by You with its affiliates.
The Company in no way shares or disclose information about Your individual visits to the Platform to any outside parties, except otherwise necessary or appropriate to comply with applicable laws, rules or regulations or in legal proceedings when such information is relevant.
The Company will share the information for the enlisted purposes with the Company’s service providers, which are third parties who help the Company in the delivery of services to You and where sharing of information is essential for imparting business obligations of the Company. Examples include hosting Company’s web servers, analyzing data, providing marketing assistance, processing credit card payments, and providing customer service. These service providers will have access to Your personal information to perform their functions, however, they shall not be authorised to use the information for any purpose other than prescribed.
While the Company takes measures to safeguard Your information from unauthorized access or inappropriate use, the Company does not control these third parties and shall not be responsible for their use of information You provide to the Company.
The information may be shared with Law enforcement agencies, government officials, or other third parties pursuant to a subpoena/summon, court order, or other legal process or requirement applicable to the Company or any of its affiliates, if required by them, , or at our discretion pursuant to a request from a governmental entity or if we believe in good faith after considering Your privacy interests and other factors that such action is necessary to:
conform to legal requirements or comply with legal process;
protect our rights or property or our affiliated companies;
prevent a crime or protect national security;
protect the personal safety of Users or the public.
to legally comply with anti-money laundering and counter-terrorist financing verification requirements
The Company may also disclose and transfer such information to a third party who acquires any or all of Company's business units, whether such acquisition is by way of merger, consolidation or purchase of all or a substantial portion of our assets.
In the event the Company becomes the subject of bankruptcy proceeding, whether voluntary or involuntary, Company or its liquidator, administrator, receiver or administrative receiver may sell, license or otherwise dispose of such information in a transaction approved by the court. You will be notified of the sale of all or a substantial portion of the Company’s business to a third party by email or through a prominent notice posted on the Site.
Express Consent
You expressly consent to provide details/information/documents to the Company under this Privacy Policy.
You while providing Your details/documents over the Platform, including but not limited to the personal information or other information as mentioned hereinabove, expressly consent to Company to contact You through SMS, call and/ or e-mail and to follow up calls in relation to the Services provided through the Platform, for imparting service knowledge, offering promotional offers running on Platform & various other offers offered by its business partners. The nature and frequency of these messages will vary depending upon the information we have about You.
Withdrawal of Consent
The consent provided to the Company by You for collection of PII and such other information on need to know basis may be withdrawn at any time by emailing the consent manager at (privacy@exploringtourism.com).
If You do not want Your information to be processed as described by this policy, You make revoke Your consent to our Privacy Policy. If You wish to do so, please email the consent manager at privacy@exploringtourism.com. However, please note that if You do withdraw Your consent, You may not be able to use the relevant services and Your account will be deleted in 30 days from the Platform.
However, the Company shall retain and store Your information in the database maintained with the Company till such time post withdrawal of consent by the User as applicable under the prevailing law.
Access and Updating Account Information
When the User uses the Platform, the Company makes good faith efforts to provide the User, as and when requested by the User, with access to his/her PII and User shall further ensure that any PII or sensitive personal data or information found to be inaccurate or deficient shall be corrected or amended as feasible, subject to any requirement for such PII or sensitive personal data or information to be retained by law or for legitimate business purposes.
The Company asks individual Users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and the Company may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required.
In case You would like to access/modify / delete any details with respect to Your Personal / Non-personal information, or to access Your information in readable format, You can write to: privacy@exploringtourism.com.
The Company shall process all information access requests within 30 days of receipt. However, in case the Company requires additional time to provide access to Your information, the same shall be acknowledged on the User email id, from which the information access request was sent, within 30 days.
The Company reserves the right to verify and authenticate Your identity and PII the access to which is requested.
Retention and Storage of PII
The Company will retain Your information for as long as necessary for providing the Services available on the Platform, comply with our legal obligations, resolve disputes, or till Your request to terminate Your account, whichever is later.
If in case a User is located in the European Union and does not log into the User Account or interact/avail any of the Company services for more than five years, the User Account of the individual User shall be terminated and from the Platform. An email initiating termination shall be sents to the User whose account contains resume, prior to termination of User account.
Post termination of Your account or withdrawn on consent to use certain information/ data, the Company continue to use your anonymized data aggregated or in combination with anonymized data of other users. We use this aggregated anonymized data for data analysis, profiling and research purposes. We may keep your contact information for fraud prevention purposes and for the exercise/ defence of a legal claim or for providing evidence in legal proceeding(s).
Online Security
The Company shall ensure safety and security of online payment on services availed by the Users of the Platform. the Company undertakes to ensure that the financial information is duly encrypted using Secure Socket Layer ("SSL") encryption technology before being sent over the Internet. SSL makes it very difficult for Your information to be stolen or intercepted while being transferred. However, the Company does not guarantee encryption or the privacy of Your financial information of Users is maintained through and the payment is processed.
Company Database
The information, including but not limited to PII, provided by the Users of Platform is stored on the Company database. The Company is a legal is the legal entity determining the purposes and means of processing the information gathered on the Platform and applications and is the data controller of all data Company collects from You.
The Platform contains a section for the Users of Platform to provide feedback. Any feedback that is submitted through this area becomes the property of Company. The Company may use this feedback at any time for any purposes, such as success stories for marketing purposes, or to contact You for further feedback on the Platform.
Important Information
The Users are themselves responsible for ensuring that log-in credentials used on the Platform i.e. Your username and password) are kept confidential at all times;
The Company has implemented technical and organizational measures designed to secure Your personal information from accidental loss and from unauthorized access, use, alteration or disclosure.
Notwithstanding to anything contained in clause 17.2., the Internet is an open system and the Company in no way guarantee that unauthorized third parties will not be able to defeat those measures or use Your personal information for improper purposes.
The Company also makes use of cookies, web beacons, and Java Script to administer the Platform and deliver a personalized experience. For additional detailed information on each of these, kindly refer to the Cookie Policy under clause 22.
Changes to Privacy Statement
The Company may update and change its Privacy Policy from time to time to provide efficient services and to safeguard Your information. The Company may provide such information of change or updation of Privacy Policy through a prominent notice on the Platform. However, You shall check the Privacy Policy for periodically for such changes. In case of continued use of the Services of Platform provided by the Company shall mean that the changes in Privacy Policy have been accepted by You.
Legal and Contact Information
If, at any time, You have questions or concerns about this Privacy Statement or believe that we have not adhered to this Privacy Statement, please feel free to contact us online at: privacy@exploringtourism.com
We will use reasonable efforts to answer promptly Your question or resolve Your problem. Users in the European Economic Area (EEA) and Switzerland have the right to lodge a complaint with the supervisory authority for data protection in their respective country.
User Acknowledgements
The User hereby acknowledges and agrees that this Privacy Policy:
Is clear and easily accessible and provide statements of Company policies and practices with respective to the Information;
provides for the various types of personal or sensitive personal data of information to be collected;
provides for the purposes of collection and usage of the Information;
provides for reasonable security practices and procedures.
User further acknowledges that the User is at least 18 years of age or above and competent as defined under the provisions of applicable statutes in their respective jurisdiction to understand and agree the terms, conditions, obligation, affirmations, representations and warranties set forth in this Terms.
Cookie Policy and Online Advertising
Cookies
The Company makes use of cookies on the Platform to analyze trends, administer websites, track user’s movements around the website, and to gather demographic information about our user base as a whole. Cookies help personalize and maximize Your use of the Platform. You can control Your cookies at the browser level, but if You choose to disable cookies, it may limit Your use of certain features or functions on the Platform or service. We offer certain features that are only available through the use of a "cookie”.
We use the following types of cookies:
a. Security: These cookies allow the Company to secure access to User account.
b. Preference: These cookies are used to store User preferences
c. Analytics: We track traffic patterns in order to identify User’s usage of the Platform
d. Advertising: We use non-identifiable information about you to show you advertising on the Platform and third party websites.
Some cookies will remain on your computer after you have left our site such as, Security cookies will remain for 30 days after your last visit., cookies relating to advertisements and site notices will remain for some days or unless you choose to delete them.
Advertising Opt Out
Company uses several third parties to help provide analytics and to serve advertisements. Users can opt out of third party cookies by setting Your browser to decline cookies.
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google uses first party cookies i.e. data related to the device/browser, IP address and User activities on the Platform to measure and report statistics about User interactions on the Platform. Users may disable or disable cookies or delete any individual cookie. Google stores data in an encoded format optimised for performance, rather than stored in a traditional file system or database manner. By using this Platform, You consent to the processing of data about You by Google in the manner and for the purposes set out above.
JavaScript
The Company also uses JavaScript.. JavaScript is a script language that enhances the functionality of websites, particularly in respect to pictures. The company does not collect any personal data via JavaScript, however uses it in a way to enhance Platform functions and User experience for Employers, specifically. JavaScript via browser settings and can be activated it the same way. However, JavaScript will restrict the use of some functions of the Platform.
This document/agreement (hereinafter referred to as “Agreement”) sets forth the Terms (hereinafter referred to as “Terms”) that apply to the access and use of the website www.exploringtourism.com and its country-specific affiliated websites (collectively referred as “Platform”) which provides information regarding custom tour and travel packages to tourists in various countries through destination partners (hereinafter referred to as “Enquiry Management System”) and is managed and operated by MVM Infotech Private Limited (hereinafter referred to as “We/Our/Company”) is a company incorporated and registered under the Companies Act, 2013 having CIN U72900UR2021PTC013425 and having its registered office at B-214 Tower B, the Forest Residency, Dehradun, Uttarakhand, India (hereinafter referred to as “Company”). For the purpose of these Terms, including the Privacy Policy Statement, “You”, “Your” or “User” shall mean the visitor(s) who are browsing and/or registering on the Platform
By using the Platform or accepting these Terms when prompted, You are confirming your acceptance to be bound by the provisions of these Terms, including the Platform Privacy Policy Statement.,
These Terms are a legally binding document and are an electronic record as prescribed under the terms of Information and Technology Act, 2000 and rules made thereunder and is generated by a computer system and does not require any physical or digital signatures. This Agreement is published in accordance with the provisions of Rule 3 Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 that provides for the due diligence to be exercised for the access or usage of this Platform.
These Terms govern the access and use of the Platform of the Company and the Enquiry Management System provided thereunder. Please read these Terms carefully and if you do not agree to accept these terms, please do not use this Platform and its Enquiry Management System. The User (unless specified or apparent from the context, shall refer to any individual or the entity using the Platform to avail Enquiry Management System as mentioned under Clause 1.7 by accepting the Terms or by accessing, downloading, installing, browsing or otherwise using the Platform agree that the User have read, understood, acknowledged and accepted these Terms and use of the Company’s Platform and Enquiry Management System. This Agreement along with Privacy Policy describes the relationship of the Company and Users which will be subject to the rules, guidelines, policies, terms and conditions applicable to any Service that is provided by the Company through this Platform and shall be considered as part and parcel of these Terms.
PLEASE READ THESE TERMS CAREFULLY. YOUR USE OF THE PLATFORM SHALL CONSTITUTE DEEMED ACCEPTANCE OF THESE TERMS AND CONSTITUES A BINDING AGREEMENT BETWEEN YOU AND THE COMPANY FOR THE PURPOSE AS STATED HEREUNDER.
Intellectual Property Right means and includes but is not limited to, innovations, improvements, processes, technical know-how, techniques, source code of Company, content made literary and artistic works, schematics, patents, its trademarks, trade names, designs, and copyrighted works, notes, agreements/contracts entered by the Company, formulas, in-house software’s, VPN etc. Intellectual Property of the Company also extends to the content made available to its Users.
Tourist(s) shall mean all such visitors on the Platform who register on the Platform to connect with Destination Partners.
Destination Partner(s) shall mean all such tour and travel agents/companies/entities who sign a partnership agreement with the Company to use the Enquiry Management System to connect with Tourist(s).
Personally Identifiable Information (PII) shall mean and include any information or set of information, whether alone or in combination with other personal information gathered, processed, used or stored by the Company which is sufficient to identify the individual.
Privacy Policy means policy as defined under clause 11 amended from time to time.
Enquiry Management System shall mean the service provided on the Platform to Destination Partner(s) and Tourist(s) to connect and communicate with each other for planning custom tour packages. For details regarding the usage of Enquiry Management System, please refer to clause 6 of these Terms.
Terms means these terms and conditions as may be amended from time to time.
In these Terms, unless the context otherwise requires
a. The expressions/words referred to in these Terms shall, unless defined otherwise or inconsistent with the context or meaning thereof, bear the meaning ascribed to them under the relevant statute/ legislation.
b. Reference to statutory provisions shall be construed as meaning and including references also to any amendment or re-enactment (whether before or after the date of this Agreement) for the time being in force and to all statutory instruments or orders made pursuant to such statutory provisions.
c. Any reference to Privacy Policy or other document as of a given date means the Privacy Policy or other document as amended, supplemented and modified from time to time through such date.
d. Words denoting the singular shall include the plural and words denoting any gender shall include all genders.
e. Headings, subheadings, titles, subtitles to clauses, sub-clauses and paragraphs are for information only and shall not form part of the operative provisions of these Terms or the annexure hereto and shall be ignored in construing the same.
f. The terms “hereof” “herein” and “herewith” or similar expressions used in these Terms mean and refer to these Terms and not to any particular clause of this Agreement.
g. Unless otherwise specified in a particular case, reference to days, months and years are to calendar days, calendar months and calendar years, respectively.
h. Any reference to “writing” shall include printing, typing, and other means of reproducing words in visible form as stipulated in these Terms and shall include electronic mails.
i. The words “include” and “including” are to be construed without limitation unless the context otherwise requires or unless otherwise specified.
Purpose
The Platform is developed by the Company as an intermediary platform connecting Destination Partner(s) with Tourist(s) seeking custom tour and travel packages.
Neither the Platform nor the Company provides any tour and travel packages directly to Tourist(s).
User hereby represents and warrants that You are not barred or otherwise legally prohibited from accessing or the Platform under the laws of Your applicable jurisdiction.
Use to be in Conformity With The Purpose
The Platform that is subscribed/offered to or used is meant for the Purpose and only the exclusive use of the User.
Copying, downloading, recreating , sublicensing or sharing in any manner the content made available on Platform which is not in accordance with these Terms, is a misuse of the Platform or service(s) and the Company reserves its rights to act in such manner as to protect its loss of revenue, reputation or claim damages including stopping your Service or access and reporting to relevant authorities.
In the event the User is found to be copying, misusing, transmitting or crawling any data or photographs or graphics or any information available on the Platform for any Purpose other than that being a bonafide Purpose, the Company reserves the right to take such action that the Company deems fit including stopping access and claiming damages.
The User gives the Company the permission to use the information about actions that the User has taken on the Platform in connection with ads, offers and other content (whether sponsored or not) that is displayed across the Platform and the Enquiry Management System available on the Platform, without any compensation to the User. The Company can use data and information about the User to make relevant suggestions and recommendations.
Whilst using this Platform an obligation is cast upon the User to only provide true and correct information and in the case of creating a profile the User undertakes to, at all times, keep the information up to date. The Company shall not be liable on account of any inaccuracy of information on the Platform. It is the responsibility of the User to further research the information on the site.
The Company shall not share PII of any User with other companies / entities without obtaining permission except with those acting as the Company’s agents and the sister concerns of the Company. For further details please refer to the Privacy Policy of the Platform.
The Company shall share all such information that it has in its possession in response to legal process, such as a court order or subpoena.
The User shall not utilize the Enquiry Management System offered by the Platform/Company in any manner so as to impair the interests and functioning of the Platform/Company. The User undertakes not to duplicate, download publish, modify and distribute material on the Platform unless specifically authorized by the Company in this regard.
Users who violate these Terms may have their access and use of the Platform suspended or terminated, at Company’s discretion.
If the User, at any time during its use of the Platform, made a misrepresentation of fact to the Company or otherwise misled Company in regards to the nature of User’s business activities, the Company reserves the right to terminate User’s account and access to the Platform.
Registration
In order to use the Platform and avail the Enquiry Management System, User may opt to contact the Platform via either of the following:
Contact the Platform by filling out the form and providing the following PII:
a. Name
b. Email Address
c. Nationality
d. Telephone Number
e. Travel Details
f. Any particular request for customising the tour and travel package
Email the Platform at info@exploringtourism.com and provide the aforementioned PII for submitting the enquiries.
The User understands that upon contacting and sharing the PII with the Platform as provided in the aforementioned clauses, the User shall automatically be registered and his/her enquiry will be shared with the Destination Partner.
On successful registration, a secure link to access the Enquiry Management System in order to communicate with the Destination Partner will be shared with the User by the Company.
The User undertakes to provide to the Company with accurate and complete information. The information provided by the User for the creation of the account shall be considered as registration information.
User shall be responsible for all activities that occur through User’s respective account.
In relation to any PII being saved or processed, the Company shall meet the requirement of Information Technology Act, 2000 and rules made thereunder including the Information Technology (reasonable security practices and procedures and sensitive personal data or information) Rules, 2011 as amended thereof, the Digital Personal Data Protection Act, 2023, and the EU General Data Protection Regulation and other applicable law enacted from time to time, which are necessary to secure User PII.
If the Company has the reason to believe the information/PII provided by the User is incorrect, false, misleading in nature or otherwise not in accordance with the Terms and applicable law, then the Company shall be entitled to cancel or indefinitely suspend or block access to the Platform and refuse to provide access permanently for such period as the Company deems fit.
User understands and agrees that the Company shall not be liable for any unauthorized hacking of Platform or unauthorised access leading to leakage or misuse of PII.
User understands and agrees that Company shall not be held liable for any loss or damage arising from such unauthorized hacking and data leakage and User’s failure to comply with these Terms.
User Account
User shall be responsible for all activities that occur through User’s account.
User agree that the Company shall not be liable for any unauthorized use or access of User account.
User understands and agrees that the Company shall not be held liable for User’s failure to comply with the abovementioned clause i.e. clause 5.2.
In the event of any breach of security or unauthorized use of account you must notify the Company immediately. The Company shall not have any responsibility for the consequence of failure in case User fails to abide by the abovementioned clause and further agree to fully compensate the Company for any losses or harm that may result.
The Company shall not be responsible for any loss that User may suffer as a result of unauthorized access to User’s account and/or use of the Enquiry Management System, and the Company accepts no responsibility for any losses or harm resulting from this unauthorized use, whether fraudulently or otherwise.
Use of Enquiry Management System and Platform
The Platform provides to the Tourist access to Enquiry Management System to connect and discuss prospective tour and travel packages with Destination Partner(s). It is clarified that the communication between the Tourist and the Destination Partner may be recorded and stored by the Company to ensure that the Tourist and the Destination Partner conforms to these Terms.
The Tourist acknowledges and understands that the Destination Partner is an independent third party using the Enquiry Management System for communicating with the Tourist and does not represent the Company or its directors, employees, associates, partners or suppliers in any form whatsoever.
The Tourist acknowledges and understands that, in rare circumstance, the Destination Partner may be changed. Any change in the Destination Partner shall be communicated to the Tourist via a pop-up message on the Enquiry Management System interface for Tourist’s ready reference.
The Tourist understands and acknowledges that he or she shall be bound by the terms and conditions of the mode of payments used for collecting fees/payment from Tourist(s). Neither the Company nor the Platform exercises any control over the mode of payments and shall not be responsible or liable in any way with respect to the operation and/or grievance of Tourist’s chosen mode of payment.
Prohibited Conduct on Enquiry Management System
Tourist shall not share any PII with the Destination Partner until booking for the tour and travel package is finalised. However, if the Tourist and Destination Partner mutually agree, they may share their respective mobile-number/telephone-number on Enquiry Management System for ease of discussion.
Notwithstanding anything in the foregoing, sharing of PII via the Enquiry Management System shall be done by the Tourist and/or Destination Partner at their own risk and the Company and Platform shall not be liable for any misuse and/or leakage of such PII
Intellectual Property Rights
For the purpose of this Agreement, Intellectual Property shall mean as defined in Clause 1.1
User acknowledges and agrees that all intellectual property rights including trademarks and logos of the Company and the Platform shall vest in the Company and the User shall not indulge in any act that construes that such trademarks and logos of the Company belongs to the User.
User acknowledges and agrees that the Company owns all rights, title and interest in the Platform, including the intellectual property in the Platform developed, graphics, and programming code thereto, description, photographs, etc. created/use for the User shall solely vest with the Company.
The Company grants the User a limited license to access and make personal use of the Platform and Enquiry Management System.
Access or use of Platform does not confer and shall not be construed as conferring upon anyone the license to use the Company’s Intellectual Property Rights.
User agrees and acknowledges that this license does not confer any right to download, copy, create a derivative work from, modify, reverse engineer, reverse assemble, or otherwise attempt to discover any source code, sell, assign, sub-license, grant a security interest in or otherwise transfer any right in the Service.
User agrees and acknowledges that the User does not have the right to use Company’s trade names, trademarks, service marks, logos, domain names, and other distinctive brand features except as provided in these Terms.
The Company shall terminate the accounts, and block access to the Platform of any Users who infringes on the Intellectual Property Rights of the Company/Platform.
Limitation of Liability and Indemnity
In no event shall the Company or its directors, employees, associates, partners, or suppliers will be liable to the User for any loss or damage that may cause or arise from or in relation to these Terms or due to use of this Platform or availing services from any third-Party service provider.
User agree to indemnify the Company or its directors, employees, associates, partners or suppliers for all the liabilities including claims, damages, suits or legal expenses in defending itself in relation to the foregoing arising due to (i) use or misuse of the Platform (ii) non-performance and/or non- observance of the duties and obligations under these Terms or due to User’s acts or omissions (iii) any act, neglect, misconduct or fraud on the User’s part.
User warrants that all the details and information provided by the User to the Company or its directors, employees, associates, partners, or suppliers while using this Platform (including for the purposes of carrying out investments) shall be correct, accurate and genuine.
To the fullest extent permissible pursuant to applicable law, the Company and its directors, employees, associates, third-party partners or suppliers disclaim all warranties or guarantees – whether statutory, express or implied – including, but not limited to, implied warranties of merchantability, fitness and non-infringement of proprietary rights. No advice or information, whether oral or written, obtained by the User from the Company or through the Platform will create any warranty or guarantee other than those expressly stated herein.
The Platform and all content and Enquiry Management System provided on the Platform are provided on an "as is" and “as available” basis. The Company expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and security and accuracy, as well as all warranties arising by usage of trade, course of dealing, or course of performance. Company makes no warranty, and expressly disclaims any obligation, that:
a. the Platform will meet your requirements or will be available on an uninterrupted, timely, secure, or error-free basis; or
b. the results that may be obtained from the use of the Platform or Enquiry Management System offered through the Platform will be accurate or reliable;
The Company and its directors, employees, associates, third-party partners and suppliers disclaim all warranties or guarantees – whether statutory, express or implied- related to any issues to the Tourist(s) visa, travel arrangements, or conduct in the destination country and will not be liable for any consequences thereto. The Company shall not be held liable for any issues to or consequences arising thereof. Destination Partner is solely responsible and liable, unless otherwise mutually decided between the Destination Partner and the Tourist(s), for ensuring that Tourist(s) have the necessary visa(s), permission(s) and comply with all the local laws and regulations during their travel and stay in the destination country.
Communication Policy
The Company may offer/provide/share/send to User from time to time through any means including but not limited to telephone, SMS (short messaging service), electronic mail (e-mail), WhatsApp or any other messaging service/mobile platform or any other physical, electronic or digital means/mode information and/or updates with regard to platform.
User hereby agree that the Company may contact User either electronically or through phone, to understand User needs in the Platform.
The User understands and agrees that the Platform is acting solely as an intermediary for this purpose and assumes no responsibility or liability for the content, accuracy, security, or any other aspect of the electronic communication.
The User agrees to hold the platform/Company harmless from any claims, actions, losses, damages or liabilities (consequential or inconsequential) that may arise with respect to data security, privacy or confidentiality. The electronic transmission, data security, privacy and confidentiality shall be governed by WhatsApp/email service provider’s respective policies.
User will indemnify and hold harmless the Company and the SMS/e-mail service provider including its officials from any damages, claims, demands, proceedings, losses, costs, charges and expenses whatsoever including legal charges and attorney’s fees which the Company or the SMS/e-mail service provider may at any time incur, sustain, suffer or be subjected to as a consequence of, or arising out of, any of the following:
a. misuse by User or improper or fraudulent information provided by User;
b. incorrect number or a number that belongs to an unrelated third party provided by User.
Privacy Policy
The Company shall be committed to ensuring that the information furnished, as a part of registration process mentioned above, is secure and no unauthorized access or disclosure takes place with respect to the same. The Company has installed internal checks and mechanisms to ensure the same.
Purpose of collecting PII: The major purposes for the collection of PII are listed below:
a. For improving Enquiry Management System and information received using the Platform;
b. For keeping internal records;
c. For market research purposes;
d. For the purpose of enhancing Your experience
In case User changes its mind and wish to discontinue sharing PII, Users may visit their account and manage the settings to opt out or may express such intention by emailing the Company at privacy@exploringtoursim.com .
The Company at all times reserves the right to disclose any information as may be required by law. This may include disclosure of information for investigation of an alleged illegal activity or its response to a lawful court order.
The Privacy Policy applies to current and former Users of the Platform. To know more about the Company’s policy on collection and use of data, please go through our Privacy Policy.
Confidentiality
User acknowledges that in course of User’s relationship with the Company and in using the Platform, User may obtain the following, including but not limited to (hereinafter referred to as “Confidential Information”):
a. PII relating to Tourist(s);
b. Commission structure of the Company;
c. Trade-secrets, including but not limited to, purpose and functioning of the Enquiry Management System;
d. Ideas; and
e. Future services and expansion plans
User shall not use except as expressly authorized by this Agreement) or disclose Confidential Information without the prior written consent of the Company unless such Confidential Information becomes generally publicly available without User’s breach of this Agreement.
User agree to take reasonable measures to maintain Confidential Information in confidence.
Grievance Redressal
The Company has designated Ajay Kumar as grievance officer to redress the grievances of the Users. The aggrieved User may submit their grievances by addressing to:
By email: privacy@exploringtourism.com
By Post/mail- B-214 Tower B, the Forest Residency, Dehradun, Uttarakhand
Disclaimer of Warranty
THE COMPANY DOES NOT WARRANT THAT THE PLATFORM WILL OPERATE ERROR-FREE OR THAT PLATFORM AND ITS SERVERS ARE FREE OF COMPUTER VIRUSES OR OTHER HARMFUL MECHANISMS. IF THE USE OF THE PLATFORM OR CONTENT ON IT RESULTS IN THE NEED FOR SERVICING OR REPLACING EQUIPMENT OR DATA OF THE USER, THE COMPANY IS NOT RESPONSIBLE FOR THOSE COSTS. THE PLATFORM AND CONTENT ON IT ARE PROVIDED ON AN "AS IS" BASIS WITHOUT ANY WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT POSSIBLE BY LAW, THE COMPANY DOES NOT WARRANT THAT THE PLATFORM OR ANY COMPANY ENQUIRY MANAGEMENT SYSTEM WILL OPERATE ERROR-FREE OR THAT THE PLATFORM AND ITS SERVERS ARE FREE OF COMPUTER VIRUSES OR OTHER HARMFUL MECHANISMS. IF THE USE OF THE PLATFORM OR THE CONTENT THEREIN RESULTS IN THE NEED FOR SERVICING OR REPLACING EQUIPMENT OR DATA OR ANY OTHER COSTS OF THE USER, THE COMPANY IS NOT RESPONSIBLE FOR THOSE COSTS. THE COMPANY, TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE WARRANTY OF MERCHANTABILITY, FITNESS FOR PARTICULAR PURPOSE AND NON-INFRINGEMENT. THE COMPANY MAKES NO WARRANTIES ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF THE FOUNDIT CONTENT, ENQUIRY MANAGEMENT SYSTEM, SOFTWARE, TEXT, GRAPHICS, AND LINKS.
Disclaimer of Consequential Damages
TO THE FULLEST EXTENT POSSIBLE BY LAW, IN NO EVENT SHALL THE COMPANY, ITS SUPPLIERS, OR ANY THIRD PARTIES MENTIONED ON THE PLATFORM BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, INCIDENTAL AND CONSEQUENTIAL DAMAGES, LOST PROFITS, OR DAMAGES RESULTING FROM LOST DATA, LOST EMPLOYMENT OPPORTUNITY OR BUSINESS INTERRUPTION) RESULTING FROM THE USE OR INABILITY TO USE THE PLATFORM AND THE CONTENT ON IT, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT THE COMPANY HAS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
Disclaimer of Images and Visual Content
ALL IMAGES AND VISUAL CONTENT USED ON OUR PLATFORM HAVE BEEN DULY LICENSED FOR USE. WE MAKE EVERY EFFORT TO ENSURE THAT WE HAVE THE NECESSARY RIGHTS AND PERMISSIONS FOR THE IMAGES USED. HOWEVER, IF YOU BELIEVE THAT ANY IMAGE HAS BEEN USED INAPRORPIATELY OR WITHOUT PROPER AUTHORISATION, PLEASE CONTACT US AT privacy@exploringtourism.com SO THAT WE CAN PROMPTLY ADDRESS THE ISSUE.
Modification and Amendment
The Company reserves the right at any time, at its sole discretion, to change or otherwise modify the Terms and any other policy related thereto. The Company shall, at least once in a year, display on the Platform regarding any changes/updates/amendments/revisions/modifications effectuated in the Terms and any other policy related thereto. The continued access or use of this Platform after such changes/updates/amendments/revisions/modifications signifies User’s acceptance of the updated/changed/amended/revised/modified Terms. Be sure to return to this page periodically to review the most current version of Terms.
Company reserves the right to discontinue or suspend, temporarily or permanently, the Enquiry Management System, by giving reasonable time period notice, on a best effort basis, unless it is merely to change certain features/contents of the Enquiry Management System and/or Platform or maintain the security and integrity of the Enquiry Management System. User agrees that Company will not be liable to you in any manner whatsoever for any modification or discontinuance of the Enquiry Management System.
User agrees not to use the Enquiry Management System for illegal purposes or for the transmission of material that is unlawful, harassing, libellous (untrue and damaging to others), invasive of another's privacy, abusive, threatening, or obscene, or that infringes the rights of other.
Force Majeure
If the whole or any part of the performance is prevented, hindered or delayed by a Force Majeure event (as defined below), Company shall not be liable for any failure to perform any of its obligations under these terms and conditions or those applicable specifically to its Enquiry Management System/facilities, and in such case its obligations shall be suspended for so long as the Force Majeure event continues. “Force Majeure Event” means any event, due to any cause beyond the reasonable control of Company, including without limitations, unavailability of any communication systems, breach, or virus in the digital processes or payment or delivery mechanism, sabotage, fire, flood, explosion, acts of God, pandemics, government mandated lockdown/quarantine measures, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, lockdown, computer hacking, unauthorised access to computer data and storage devices, computer crashes, malfunctioning in the computer terminal or the systems getting affected by any malicious, destructive or corrupting code or program, mechanical or technical errors/failures or power shut down, faults or failures in telecommunication etc.
Dispute Resolution
Jurisdiction over any suit, action or proceeding seeking to enforce any provision of, or based on any matter arising out of or in connection with these Terms or the transactions contemplated hereby shall lie exclusively with the courts at Dehradun, Uttarakhand, India, and the parties hereby consents to the jurisdiction of such courts (and of the appropriate appellate courts therefrom) in any such suit, action or proceeding and irrevocably waives, to the fullest extent permitted by law, any objection which it may now or hereafter have to the laying of the venue of any such suit, action or proceeding in any such court or that any such suit, action or proceeding which is brought in any such court has been brought in an inconvenient forum.
Entire Agreement
These Terms, together with the other guidelines, rules, terms, conditions and/or policies of the Platform, including the Privacy Policy and any other arrangement/agreement in relation the Enquiry Management System, constitute the entire agreement between the User and the Company/Platform and supersede all previous agreements, promises, proposals, representations, understandings and negotiations, whether written or oral, between the User and the Company/Platform pertaining to the subject matter hereof.
Survival
Notwithstanding the termination or rescission of this Agreement, the provisions of this Agreement shall continue to apply to those duties and obligations which are intended to survive any such cancellation, termination or rescission, including, without limitation clauses related to Limitation of liability and Indemnity, Disclaimer of Warranty, Intellectual Property Rights , Confidentiality, Dispute Resolution, Governing Law and Jurisdiction. Further any provisions of this Agreement which by implication are to survive the termination of this Agreement shall survive such termination. Termination of the Agreement shall not abate the causes of action that have accrued to the Parties prior to such termination.